What is Tuku?
Tuku is a TikTok messaging automation platform for creators and merchants who turn comments into purchases, email signups, or support requests. Users connect a TikTok account, choose or build a flow, then let comment keywords trigger public replies, DMs, timers, branches, and team handoffs. Most features require a TikTok business account based in Vietnam, Thailand, or Indonesia.
Why Tuku works
A viral TikTok post can create hundreds of buying signals, but the usual response is still manual link replies, missed DMs, and support messages that expire inside TikTok's 48 hour window. Tuku turns the comment itself into a trigger for a private flow with a reply, a link, a delay, a branch, or a handoff, so interest moves into the right conversation instead of sitting unanswered under a video.
Tuku features
- Keyword triggered DMs. Users set a keyword like price, buy, link, or shop. When that word appears in a comment, Tuku can reply publicly and send the product link by DM.
- Multi step flow builder. The flow builder lets users combine triggers, replies, timers, and branching conditions, then publish the automation. Sales flows can wait 2 hours and send a follow up if the buyer has not purchased.
- Unified team inbox. TikTok DMs and comments sit in one dashboard with manual replies, automated threads, assignments, custom labels, and inbox rules on paid plans.
- Lead capture from comments. Lead flows can ask for an email, capture the reply, send the freebie, and sync or route the contact to an email tool, CRM, or sales team.
- Support handoff. Support flows can answer order status keywords, route unanswered questions to a teammate, and tag urgent conversations in the support inbox.
- Plans by active contacts. The free plan covers one user, one TikTok account, comment to DM automations, and 100 monthly active contacts. Pro starts at $9 per month billed annually with up to five TikTok accounts.
Who Tuku is for
- Creators and merchants with a supported TikTok business account who need every link or price request to get a DM while a video is moving.
- Social commerce sellers who answer the same product questions under posts and want links, coupon codes, and follow ups sent without copying replies.
- Agencies managing several TikTok accounts that need a shared inbox, assignments, labels, and rules before a conversation goes cold.
- Support teams handling TikTok DMs who want order status questions answered first and messy cases routed to a human with a tag.
Similar micro SaaS ideas you can build
- Webinar chat lead collector. A tool for course creators running live webinars that watches chat keywords like syllabus or pricing, sends the right resource after the event, and tags hot leads for sales follow up.
- Livestream order intake for food drops. A tool for small food sellers taking orders during live drops that turns comments into structured order details, stock checks, and pickup slots before staff reply.
- Telegram DM funnel for paid communities. A tool for people selling access to paid Telegram groups that watches public channels and group chats for buy intent keywords like price, join, or vip, then sends the payment link and FAQ by DM. Hesitant commenters who do not convert get tagged for manual follow up.
